Terms of Service

Securely provides AI-powered analysis of messages, links, voice content, screenshots, and documents to help identify potential scams, phishing, and fraud, together with a Scam Prevention Academy and Latest Scam Alerts. The service includes:

• Core features: Message Scanner, Voice Scam Detection, Link Checker, Threat Dashboard, Scam History, Scam Reports, Security Awareness Score, Real-Time Alerts.
• Scam checkers: Marketplace, Ticket, Seller Profile Risk, Identity Verification, Rental, Job, Romance, and future checkers built on the same platform.
• OCR & documents: screenshot uploads, OCR text extraction, screenshot scam analysis, document uploads, scan history, exported PDF reports, shared reports.
• Safety Education & Latest Scam Alerts: the Scam Prevention Academy (lessons, badges and progression), the knowledge-hub article library, and the Latest Scam Alerts feed of trending threats. This content is provided for informational and educational purposes only and is updated as new information becomes available.
• Notifications: in-app notifications, transactional emails and (on Android, where permitted) push notifications, configurable per category from Preferences.
• Family Pack features: Family Dashboard, memberships, invitations, shared alerts, shared cases, family reports, Family Safety Score, Family Activity Timeline, Guardian Mode, elderly/child/vulnerable adult protection, monthly family reports.
• Emergency Protection: Scam Emergency Button, Emergency Cases, Action Checklists, Trusted Contacts, Guardian Notifications, Critical Alert Escalation, Emergency Timeline.

Results across all features are guidance, not a guarantee. Securely does not guarantee detection or prevention of every scam, and you remain responsible for your own financial, legal and personal decisions. See the AI Disclaimer for full detail.

Latest Scam Alerts and Scam Prevention Academy content are produced from information available to Securely at the time of publication. Scam techniques change constantly, so alerts, articles and lessons may become outdated before we update them, and they do not cover every scam.

Alerts and reminders may be delivered in-app, by email, and (on Android, where you have granted the permission) as push notifications. Delivery is best-effort and may be delayed or fail for reasons outside our control. Alerts should not be treated as definitive evidence of fraud — always verify independently before acting. Full detail is in our Notification Policy. You can customise or disable notifications at any time from Preferences or your device settings.

Securely is not an emergency service and cannot contact banks, law enforcement, emergency responders, or government agencies on behalf of users.

Users should immediately contact their bank, card provider, law enforcement, or appropriate authority if they believe they have become the victim of fraud.

See the Emergency Protection Disclaimer for full detail.

Securely offers the following plans:

• Free plan / free trial — new accounts start on a limited-time trial with access to Premium features. When the trial ends, unpaid accounts fall back to the free tier where available, with limited protection features.
• Founding Member — a limited promotional Premium subscription with locked-in pricing (see Section 10).
• Premium — full single-user access to Securely's scam protection features.
• Family Pack — Premium for the organiser plus up to five additional members (six accounts total), plus family-only features (Family Dashboard, Guardian Mode, shared cases, monthly reports, emergency protection coordination).

Subscription payments are handled by the provider matching where you signed up:

• Stripe manages every subscription purchased through the Securely website, in line with Stripe billing requirements.
• Google Play Billing is the sole payment method for subscriptions purchased inside the Securely Android app, as required by Google Play's Payments Policy. RevenueCat manages those Google Play subscriptions on Securely's behalf and delivers entitlements back to your account.

All paid plans renew automatically at the end of each billing cycle using the payment method held by the relevant provider. You can cancel a website subscription at any time from Billing. Google Play subscriptions are cancelled through the Play Store (Payments & subscriptions > Subscriptions), as required by Google. Renewal, cancellation, refund and UK consumer-rights detail is in our Subscription & Billing Policy. Pricing is shown on our pricing page. Billing queries: billing@securelyapp.co.uk.

The Securely Founding Member program is a promotional subscription offering and does not grant ownership, equity, shares, voting rights, partnership status, intellectual property rights, decision-making authority, or any legal interest in Securely, its assets, operations, or future business activities.

Founding Members receive only the benefits explicitly stated within their subscription plan, including any promotional pricing, feature access, or early access benefits described at the time of purchase.

The term "Founding Member" is honorary and promotional in nature and does not establish any ownership, investment, employment, agency, fiduciary, or partnership relationship between the subscriber and Securely.

Securely reserves the right to modify, discontinue, or replace future benefits associated with the Founding Member program, provided that any promised lifetime pricing commitments remain honored according to the subscriber's active plan.

Securely uses artificial intelligence and machine learning to generate risk assessments and recommendations. AI-generated results are probabilistic and may contain inaccuracies, false positives, or false negatives. Any AI-generated response should be considered guidance only and is not professional legal, financial, investment, law-enforcement, cybersecurity or medical advice.

Safety Education (the Scam Prevention Academy, knowledge-hub articles and Latest Scam Alerts) is provided for informational and educational purposes only. It reflects information available to Securely at the time of publication and may become outdated as new threats emerge.

By using Securely, you acknowledge and agree that all decisions made based on information provided by the platform — including financial, legal or personal decisions — are your sole responsibility, and that Securely should be used as a safety tool alongside your own judgement and, where appropriate, professional advice. See the AI Disclaimer.

To the maximum extent permitted by applicable law, SecurelyApp, its owners, affiliates, employees, contractors, partners, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

• Reliance on any information, analysis, recommendations, alerts, or content provided by Securely;
• Failure to identify a scam, fraud attempt, phishing attack, malicious communication, or other threat;
• Incorrect classification of legitimate communications as suspicious;
• Delay or failure of alerts, family notifications, guardian notifications, or critical alert escalation;
• Actions taken or not taken by users — or by family organisers, members, or guardians — based on information provided through the platform;
• Financial losses, theft, fraud, identity theft, reputational damage, loss of business, loss of profits, or loss of data.

Users assume all risks associated with the use of Securely. No technology, AI system, or security tool can guarantee the prevention, detection, or elimination of all scams, fraud, cyber threats, or criminal activity.

Our total liability is limited to the fees paid in the prior 12 months, where permitted by law. Nothing in these Terms excludes liability that cannot lawfully be excluded under UK consumer law.